marsh-ferret

Introduction

This privacy policy explains how marsh-ferret.com collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

Name and email address when you submit inquiry forms
Service preferences and learning goals you share with us
Communication history when you correspond with us
Information you provide during consultations or sessions

We also automatically collect certain technical information when you visit our website:

Browser type and version
Operating system
IP address
Pages visited and time spent on our site
Referring website addresses

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the services you request
Communicate with you about your learning progress and schedule
Improve our website and services
Send you information about our services if you have opted in
Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Your consent when you submit forms or opt in to communications
Contractual necessity when providing services you have requested
Legitimate interests in operating and improving our business
Legal obligations we must fulfill

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

Service providers who assist in operating our business (email services, hosting providers)
Professional advisors when necessary
Law enforcement or regulatory authorities when legally required

Any third parties who handle your data are contractually obligated to protect it and use it only for specified purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data in certain circumstances
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Receive your data in a portable format
Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience and analyze site usage. For detailed information, see our Cookies Policy.

Changes to This Policy

We may update this privacy policy periodically. When we make significant changes, we will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy regularly.

Contact Information

If you have questions about this privacy policy or our data practices, contact us at:

Email: [email protected]
Address: 42 Pembroke Street, Cambridge, CB2 3QY, United Kingdom